AI or simple rules? How to choose

AI isn't automatically better than conventional automation. The right choice depends on the task and required reliability.

When are simple rules enough?

If data is structured and process steps are unambiguous, simple rules or a script are usually cheaper, faster and easier to control.

AI models can help with unstructured language, content classification, information extraction and finding answers in documents.

AI results should be assessed using representative examples, confidence thresholds and clearly defined situations that need human review.

Yes. Often the best architecture is a deterministic workflow in which AI handles only the step requiring interpretation.

Choose a measurable use case, prepare sample data and compare basic rules with an AI approach, including maintenance costs.